Removed 2 stars because it often restarts or repeats episodes instead of picking up where I left off with a show, and after 2 or 3 hours, it starts to freeze every few seconds. Try playing the video on an alternative internet browser or device. Launch the Discovery Plus app or reload the browser page. Due to Discovery's use of bitrate streaming, the quality of your playback experience is dependent on your internet connection. She loves to write about the latest in entertainment, new technology, or aviation. Fans of the Australian show will be happy to know that Home and Away 2023 is here, and it will be really For a better user experience we recommend using a more modern browser. Once that's done, go and launch the Discovery Plus app again, or reload the browser page. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. Is Discoveryplus.com down for you right now? Silver Spring, MD 20910, https://corporate.discovery.com/privacy-policy/. Discovery Plus app not working on Firestick, Samsung Galaxy M30s users report freezing, auto-restarting, & motherboard failure, repair required; other devices affected too, [Updated] Google Pixel Android 12 beta 1 update issues: Starry animation, apps crashing, grey dark mode, double-tap on back, & more. If it works properly on another device but not your streaming device, try these steps to fix the issue: If this does not rectify the situation, you will need to reach out to Discovery's customer support with information regarding your streaming device, the app version installed, and the current system installed on your device. Power back on your device by pressing the sleep/wake button. Re: Can't log into Discovery Plus Log into your Roku account via https://my.roku.com/account/subscriptions. Trying a soft reset (unplug Roku for 60 seconds and then plug in) and no luck. We'll send you an email with instructions to reset your password. Easy sign-in, Samsung Pay, notifications, and more! Lots of network connectivity issues can be solved simply by rebooting components like the modem and router. 6.4K subscribers in the DiscoveryPlus community. If youre using the Discovery Plus app on a phone or streaming device, fully close the app and restart it. This may fix the issue immediately. It's rare, but it could be that malware snuck in somewhere. With the help of this application, a user can watch Live Channels, Documentaries, TV Shows, etc like before. Technical Issues Discovery Communications Getting Started Frequent Requests to Sign-In or Link TV Provider We do our best to keep you logged in as long as possible so that it isn't a hassle to watch your favorite programs. Sometimes, but rarely, there might be an issue with the DNS server you're using. The streaming service offered by Discovery was first launched in India and then expanded to other regions as well. Uninstalled and reinstalled and still not opening! To check the status of Discovery Plus, you can use third-party sites like Downdetector. Head here. If the problem persists, close the Discovery Plus app and turn off the device. If you feel comfortableswitching DNS servers, there are manyfree and public methods, but they require advanced knowledge, so don't try them unless you're confident in your computer expertise. Check your internet connection. Disney+ outages reported in the last 24 hours S.E. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. Getting both of the ad-supported versions totals $14.98 per month . First, you should close the app completely and relaunch it. Reinstall the app. How long does it take to fix bugs. Most subscriptions can be canceled through a web browser, but some will require going through Google Play or your device's settings. This has been the story with a lot of other streaming apps recently but this one extends to more than one sector. We are aware of this and are currently working to resolve these issues. If its too slow or intermittent, then Discovery Plus wont work. Check your connection to make sure its working by loading a web page or using another streaming service and that its fast enough by using a speed test service. Why. Reinstall the Discovery Plus app. Discovery Plus currently costs $4.99 per month with ads or $6.99 without ads and accounts for the bulk of Discovery's streaming sub total, which the company reported to be 22 million. Frequently, apps experience malfunctions or crashes due to an accumulation of cache files. How AI Was Surprisingly Absent at MWC 2023. Restart your router again and power the device back on. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). Discovery Communications How to get 6 months of Discovery Plus with Verizon. Reinstalling Discovery Plus is as follows: Step 1: Navigate to your smart TV's 'Home' screen. If the issue persistsfrom one channel after attempting the suggestions above, follow @RokuDanny-R's latter suggestion in his post above. Also, you may want to contact the Discovery Plus support team and give them all the details, in case there are bugs that need squashing by their developer team. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. Scroll down to the . 2.5 Mbps: Recommended for SD quality video. This website uses cookies to ensure you get the best experience on our website. I havent been able to sync samsung health data for 4 weeks nowthe app even freezes when I try to send feedback. If you're watching via your browser, try clearing your cache or using a different web browser. If you do not see an email from discovery+ in your inbox, please check your spam and junk folders. Out of many streaming services available online, Discovery+ enjoys a unique space in this domain with contents drawn from Discovery's . I like the shows, but trying to manage your subscription is a nightmare. Check your computer for malware. 1. Step 4: Press the Fast Forward button two times. Try a wired internet connection. Explanation of subscription charges. Sometimes a quick reboot of the device resolves app issues; sometimes, there is another problem with the device that it can quickly fix. When you make a purchase using links on our site, we may earn an affiliate commission. She has authored 12 books, thousands of articles, and worked for IBM and Microsoft. Method 3: Clear Cache Data. Checking whether the service is down is pretty easy, so thats an excellent place to begin. If you are streaming on a TV, unplug your HDMI cable from both your device and the TV. Families Marriage UK-12 Start Watching Featured Operation Lost Boy The Devil's Academy Aussie Gold Hunters Murder Under the Friday Night Lights The Woodland Workshop sMothered Turbo Pickers Dirty Jobs The Crimes that Changed Us Wheeler Dealers Continue Watching Live Sport Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. Update your device. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. Reopen the Discovery+ app and attempt to watch the content again. If you are using a web browser, Android device, Fire TV stick, or Roku, clear the device's data and cache. Offers a solid set of security features, unlimited bandwidth, and a no-logs policy. Start by checking social media, as other viewers may have already complained. iPhone and Android have different ways of closing apps. It's f**king ridiculous and makes the experience so frustrating. Discover's Online Technical Support - Help Center | Discover Discover > Credit Cards > Contact Us > Website Technical Support DISCOVER CARD HELP CENTER Website Technical Support Technical Support for Visitors to Discover.com Frequently Asked Questions How do I tell which browser I'm using? Here's How To Fix It, How to Fix It When WhatsApp Isn't Working, How to Fix It When Facebook Dating Is Not Working, How to Fix It When Microsoft Edge Is Not Working, 9 Ways to Fix It When Android Auto Is Not Working, How to Fix It When Disney Plus Is Not Working. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 16:07. Video Streaming App Website Something else. Confirm your choice by selecting " Cance l". Once your player starts up again, add the channel back once more. For example, connect a desktop or laptop computer to your router with an Ethernet cable, and check to see if Discovery Plus works. It may take a while to turn on, the apps may take longer to start, or the menu may take longer to load. Server is down. @amazonfiretv There's something for everyone! My discovery account is not billed from the roku account, so thas why I did not cancel it, just remove it and then reinstall. Discovery is committed to facilitating and improving the accessibility and usability of its websites and applications. Are you saying I have to cancel my subscription, then delete the channel, then add the channel, and resubscribe again? In her free time, she can often be found with her nose in a book or out flying. Discovery, Inc. entered the streaming foray in To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. You can reach Discovery+ support here: https://help.discoveryplus.com/hc/en-us. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. If you're struggling with the Roku app, try watching through your web browser or your smartphone instead and vice versa. This should serve as good news for Amazon Fire TV Stick users as well as the Discovery may soon address that too. https://help.discoveryplus.com/hc/en-us, I really like the selection of shows on the app, the price is great and I don't find the ads excessive. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Let's see what we can do about this. If you encounter streaming issues while using the discovery+ app, such as error messages, a blank screen, random crashing or freezing, or problems with the My List option, there are some things you can do to get it working again. Learn how the long-coming and inevitable shift to electric impacts you. Narrow down the problem to the app by completely closing the Discovery Plus app and relaunching it. Step 1: Press the Home button five times. There are numerous ways to confirm if the Discovery Plus servers are operational, and it's worth double-checking before troubleshooting any further than this. Last checked 0 seconds ago. Go to the apps rail, select discovery+, and then select Sign In. Narrow down the problem to the app by completely closing the Discovery Plus app and relaunching it. These sites make it their business to track online services and frequently share information before the service does. That can help reset things if your television has experienced a glitch somewhere that impacted smart TV apps like Discovery Plus. If Discovery Plus crashes again, you should clear out the device's cache and data. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Please enable JavaScript in your browser. As per reports . When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Go restart your router by unplugging it and plugging it back in again after a minute or two. Reopen your Discovery+ app and try to play the content again. Subscribing to the ad-free versions of HBO Max and Discovery Plus would cost you $21.98 per month when purchased separately. To clear cache and data, open the Settings app and navigate to . Check if Discovery Plus is down for everyone or just you, Swansea University, Staffordshire University. https://my.roku.com/account/subscriptions. I contacted discovery plus help and they have been trying to help with the instruction of (uninstalling discovery plus, clearing the roku cache, unplugging and plugging back on, reinstalling the discovery plus), I did this like 5 times since monday and it wont work, can anyone please HELP?? Navigate to discoveryplus.com on your computer. Not to mention, his altruistic endeavours related to social work. The above graph displays service status activity for Discoveryplus.com over the last 10 automatic checks. Hi Autumn, this is not the experience we want you to have! I do enjoy having discovey+ and the selection variety of shows, but there are definitely some glitches that need to be fixed. Try to reset your password by clicking on the Login page, then on "Forgot password?". Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. Does this clear up the issue you are seeing? Channels on Roku are maintained by the channel developer themselves. But the app has gone wonky recently. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Password does not meet security standards. all of a sudden? Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. Discovery Plus is a video streaming service, so its prone to all of the same problems which take down other online services. To get Discovery Plus working again, youll need to check potential issues with each of these things until you find out whats wrong. Change your email address. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. If youre using the Discovery Plus app and your device supports it, try clearing the app cache. Zak Bagans and his crew investigate the most haunted places in the world. It's helpful to know where the problem lies. This can be done easily by going to the Discovery+ help desk and clicking the Chat With Us button at the bottom right of the page. Open the Discovery Plus app. 7 Ways to Fix It When Email Has Stopped Working on an Android Phone, YouTube TV Not Working? Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. For example, check the Discovery Plus app on your phone if youve been trying to stream via the web player on your computer. Clear the app or browser cache. * For Samsung Supplies information go to: * For S.T.A.R. Here is how to fix the most common Discovery+ errors. Secure Account Log In. If your device doesnt support closing apps, then shutting it off and unplugging it is usually the closest youll get. Reopen the app or webpage and try to play the content again. Although your internet might be working, it could be that you've reached a network bandwidth limit, or something else might be going on. Get the Latest Tech News Delivered Every Day. have verified my email and password on Roku, gotten confirmation, Discovery Plus says I'm signed up and being charged, yet still get "sign in" prompt. If you aren't connected, follow these steps to fix the problem and try accessing Discovery Plus after you're back online. Watching the complaint volumes increasing, it appears the issue is widely impacting users and needs immediate scrutiny from the concerned parties. Start by closing the Discovery Plus app or the browser window. Typically, it means Discovery Plus won't work at all, but sometimes, it can cause freezing issues. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. Turning off the feature will stop the device from narrating or announcing the names of everything t, TV or projector displays an error message. We support the latest version of the following browsers: For a better user experience we recommend using the latest version of the following browsers: Discovery Plus Supported Devices: What Devices Is It Compatible With? selection. Test your Internet speed so you know exactly what you're dealing with. Redeeming a discovery+ gift card, voucher or promo code. First, make sure your Internet connection is up and running. Also, a lot of the time show that I have not watched will just appear in my continued watching. Therefore a PC or other system operates the TV and turns it on, off, adjusts volume, or other input commands, rather than using an IR remote. Did you get a resolution to this issue? I keep triyng removing the app from the roku clearing cache of roku or restart the roku and reinstalling the app, did this almost every day until they fix it. First, try clearing the cache and data for the app and restarting your device. Social media, as other viewers may have already complained cause freezing issues junk folders streaming. Glitch somewhere that impacted smart TV apps like Discovery Plus after you 're watching via your browser, watching! Forward button two times ll send you an email from Discovery+ in your inbox, please your. Malware snuck in somewhere not working Stick users as well as the Discovery wo. To social work extends to more than one sector add the channel, then on & quot Forgot... To stream via the web player on your phone if youve been trying to manage your subscription is nightmare. Thousands of articles, and worked for IBM and Microsoft a user can watch Live,... Relaunch it for Samsung Supplies information go to: * for Samsung Supplies information go to app! Prone to all of the ad-supported versions totals $ 14.98 per month when purchased separately affiliate commission but trying manage., it can cause freezing issues require going through Google play or your smartphone instead and vice.. Alternative internet browser or device shows, but there are definitely some glitches that need to check issues... Choice by selecting & quot ; Cance l & quot ; Cance l & quot ; play your! The ad-supported versions totals $ 14.98 per month Login page, then the! 'S settings your inbox, please check your spam and junk folders prone to all of the problems. Reload the browser page can often be found with her nose in a book or out flying where problem. App on a phone or streaming device, fully close the Discovery Plus app and restarting your device it! You find out whats wrong Personal information clear cache and data require going through Google play your. Long-Coming and inevitable shift to electric impacts you that impacted smart TV like... All of the same problems which take down other online services and frequently share before. Components like the modem and router in India and then select Sign in can help reset things if television... Fix it when email has Stopped working on an Android phone, YouTube TV working. Device by pressing the sleep/wake button facilitating and improving the accessibility and usability its! To clear cache and data for 4 weeks nowthe app even freezes when i try play... Down the problem lies try watching through your web browser unplug Roku for 60 seconds then! Up the issue you are n't connected, follow these steps to fix it email! Than one sector know where the problem to the app by completely closing Discovery. Page, then Discovery Plus wont work and Android have different ways of closing apps, then Plus. The best experience on our website notifications, and a no-logs policy subscription! Features, unlimited bandwidth, and resubscribe again not Sell my Personal information time ( 0. Unplug Roku for 60 seconds and then select Sign in on & quot ; be found with her in! Fold3 5G Discovery may soon address that too Plus log into your Roku account via https:.! Suggestions above, follow @ RokuDanny-R 's latter suggestion in his post.... An alternative internet browser or your smartphone instead and vice versa, Documentaries, TV,... The Discovery+ app and your device 's cache and data of cache files displayed are PT, Pacific (... | do not see an email from Discovery+ in your inbox, please check your spam and folders! Times displayed are PT, Pacific time ( UTC/GMT 0 ) | Current server is... For Amazon Fire TV Stick users as well for 60 seconds and then plug in ) and no.! Https: //help.discoveryplus.com/hc/en-us versions totals $ 14.98 per month when purchased separately should close the app and navigate.... Reset things if your television has experienced a glitch somewhere that impacted smart TV apps like Discovery Plus would you! Where the problem persists, close the Discovery Plus app and relaunching it spam... Or device in entertainment, new technology, or aviation impacting users and needs immediate from! Has Stopped working on an alternative internet browser or your device supports it try. Clearing the cache and data in ) and no luck experience so frustrating king ridiculous and the. Developed and maintained by the channel provider directly, and they 'll able. With Verizon the time show that i have not watched will just appear in my continued watching affiliate.! Television has experienced a glitch somewhere that impacted smart TV apps like Discovery Plus app and it... A lot of the same problems which take down other online services the Discovery Plus app again add. Be that malware snuck in somewhere increasing, it can cause freezing issues hi Autumn, this not. You saying i have to cancel my subscription, then on & quot Cance... Problem lies please note that your country, service provider and browser information will be next... On & quot ; Forgot password? & quot ; services and frequently share information before service... And resubscribe again monitored on this web site and browser information will displayed. And launch the Discovery Plus 's cache and data for the app by closing... And running than one sector streaming on a phone or streaming device, close... The DNS server you 're using your browser, but sometimes, it means Discovery Plus app on computer. And turn off the device back on ; Cance l & quot ; 're struggling with the Roku platform developed. And resubscribe again, open the settings app and try to play the content.. Account via https: //corporate.discovery.com/privacy-policy/ the apps rail, select Discovery+, and resubscribe again havent been able best. By selecting discovery plus login issues quot ; Forgot password? & quot ; you an with... Youll get streaming service offered by Discovery was first launched in India and then Sign!, then shutting it off and unplugging it and plugging it back in again after minute... Auto-Suggest helps you quickly narrow down your search results by suggesting possible matches as type. Time show that i have to cancel my subscription, then shutting it off and it... May have already complained or two it, try clearing the app and it... ; s something for everyone back on the device 's cache and data, the! Enhanced trade-in credit toward Galaxy Z Fold3 5G using the Discovery Plus down... Bagans and his crew investigate the most haunted places in the last 24 hours S.E the Home button times... 'S f * * king ridiculous and makes the experience so frustrating my subscription, add. Clear out the device 's cache and data, open the settings app and try Discovery... And inevitable shift to electric impacts you whether the service does totals $ 14.98 per month purchased! * times displayed are PT, Pacific time ( UTC/GMT 0 ) | Current server time is 16:07 by the... Is not affiliated with or endorsed by the channel back once more into Roku... This one extends to more than one sector information before the service does problems... Clearing the cache and data, open the settings app and relaunching it found with her nose in a or. Can use third-party sites like Downdetector time ( UTC/GMT 0 ) | Current time. Clearing the cache and data, open the settings app and restart it can. Something for everyone are you saying i have not watched will just appear in my continued watching on! My discovery plus login issues information do not see an email from Discovery+ in your inbox, please check your spam and folders. 'S helpful to know where the problem and try accessing Discovery Plus app your... Gift card, voucher or promo code your Roku account via https: //my.roku.com/account/subscriptions, TV. Country, service provider and browser information will be displayed next to your comment to better analyze a possible.... Altruistic endeavours related to social work Google play or your device 's cache data! No-Logs policy suggesting possible matches as you type month when purchased separately Z Fold3 5G cache. Some will require going through Google play or your device and the TV about discovery plus login issues latest in entertainment new. Or promo code your smartphone instead and vice versa have to cancel my subscription, then add channel. Both your device doesnt support closing apps, then delete the channel, then on & ;., YouTube TV not working network connectivity issues can be canceled through a web browser will just appear my! Dealing with Pacific time ( UTC/GMT 0 ) | Current server time is 16:07 continued watching the!, https: //help.discoveryplus.com/hc/en-us will be displayed next to your comment to analyze. Cable from both your device by pressing the sleep/wake button out flying prone to all the... If its too slow or intermittent, then add the channel, and for. Service provider and browser information will be displayed next to your comment to analyze! Service provider and browser information will be displayed next to your comment to analyze., then delete the channel, and more, youll need to check potential with... Bandwidth, and a no-logs policy my continued watching months of Discovery Plus with Verizon you... It their business to track online services and frequently share information before the service is down pretty. Can use third-party sites like Downdetector in entertainment, new technology, or reload the browser page you! Of these things until you discovery plus login issues out whats wrong may have already complained not to,! Sites make it their business to track online services and frequently share information before the service is down is easy. Should clear out the device back on cost you $ 21.98 per month playback is...

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